Speak to an Engineer
Contacting a factory should put you in front of someone who can read a drawing. Email us at info@inoxdiecast.com and the reply comes from the engineering side of the operation — with questions about your part, not a brochure.
If your project is ready for numbers, the request-a-quote form structures exactly the information that makes the first review fast. If you are earlier than that — weighing materials, checking feasibility, comparing suppliers — a plain email works, and no question is too preliminary.
At a glance
- Email drawings (STEP / STP / PDF) to info@inoxdiecast.com
- An engineer, not a salesperson, reviews every inquiry
- Factory visits welcome — Dongguan, Guangdong, China
Ways to Reach Us
Email: info@inoxdiecast.com — the primary channel, answered in writing so every technical statement stays on the record. We operate on China Standard Time; expect replies within the working day on our side of the clock, and state your own deadline if one is pressing.
Factory visits: the plant in Fenggang Town, Dongguan welcomes buyers — the corridor between Shenzhen and Guangzhou makes it a practical stop on a sourcing trip. Live video factory walks serve the same purpose remotely: machines, tool room and measurement stations, shown running, with your questions answered on camera.
What happens to your inquiry: it lands with people who route technical questions to engineers and commercial questions to the team that writes quotations. Drawings are treated as confidential on receipt, and an NDA can be signed before you send anything sensitive.
The Factory
Inox Die Cast, SunOn Industrial Group — No.88 Hongying Industrial Park, Hongshi Bridge, Fenggang Town, Dongguan City, Guangdong Province, China. Operating since 1997: mold making, aluminum and zinc die casting, CNC machining and surface finishing on one site.
Frequently Asked Questions
Who actually answers the email?
The factory's customer-facing engineering team — people who can open your STEP file, not a call center reading scripts. Technical questions get technical answers; commercial questions get the quotation team. Either way it is in writing, from a named person you can keep talking to.
What should an early-stage inquiry include?
Whatever you have: a sketch, a competitor part, a question about whether die casting fits at all. Early conversations cost nothing and prevent expensive wrong turns — asking 'should this be zinc or aluminum' before industrial design freezes is worth more than any answer money buys later.
Can we schedule a video factory walk?
Yes — propose times in your email and we arrange a live walk on China business hours that overlap your morning or evening. You will see production running, the tool room and the inspection stations, with an engineer narrating and answering as you go.
Where to Go Next
Direct line
info@inoxdiecast.com
One address, answered from the factory. Send the question, the drawing or the audit request — and expect specifics back.